Security

Enterprise-grade security to protect your data

We prioritize your security with end-to-end encryption, strict compliance standards, and robust data protection measures—keeping your information safe at all times.

Application security

Strict vulnerability management processes to identify and resolve threats. Regular penetration testing by independent third parties to ensure that our platform is safe and secure.
We are committed to protecting our customers data and employ advanced security practices to keep data safe and secure. By default, log data is stored for 30 days. In our Enterprise Plan, we also offer the ability to store data for an extended period. If you want to find out more: Talk to sales.

Single sign-on (SSO)

We support single sign-on authentication with Google. Advanced role and team management functions within an organization's profile. Enterprise customers have the option to use their own SSO implementation. If you want to find out more: Talk to sales.

Compliance and data at rest

We prioritize robust security measures to protect your data. We are compliant with the General Data Protection Regulation (GDPR).
All passwords are stored in an encrypted format and can’t be reproduced by anyone - not even Make employees. We use full-disk encryption within the industry-standard AES-256 encryption algorithm and AWS Key Management Service (KMS) for managing cryptographic keys.

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FAQ

Have questions?
Find answers.

How do you protect my data?

We implement enterprise-grade security measures, including encryption, secure data storage, and regular audits, to ensure your information is safe and protected at all times.

Is my data shared with third parties?

No. We never sell or share your data with third parties. Your information is used solely to power your account and enhance your experience.

How is my data encrypted?

We use AES-256 encryption for data storage and TLS encryption for data transmission, ensuring your information is protected both at rest and in transit.

Do you comply with GDPR and other data privacy regulations?

Yes! We are GDPR, CCPA, and industry-compliance ready, ensuring your data is handled with strict privacy and security protocols.

How can I report a security issue?

If you suspect a security issue, please contact our security team immediately via security@coldout.ai. We take all reports seriously and will investigate promptly.