[ProductType] reject rate trending up?
[FirstName],
Quick question—has [Company]'s reject rate for [SpecificProduct] ticked up in the last [Timeframe]?
Usually happens when manufacturers scale from [LowerVolume] to [HigherVolume] units/month. The QC processes that worked at lower volumes start breaking down.
Symptoms:
- More rework on the line
- Customer complaints about [SpecificDefect]
- Increasing scrap costs
- Production bottlenecks at inspection
[ManufacturerInSameIndustry] saw their reject rate go from [OldRate]% to [HighRate]% during a growth phase. We implemented [SpecificQCSystem] and statistical process controls—dropped them back to [NewRate]% within [Timeframe] and saved [MonthlySavings]/month in scrap alone.
Is this actually a problem or am I projecting?