Be one of our first users and enjoy an exclusive 50% lifetime discount. Learn more

Lost access to your authenticator app

If you cannot get your 6-digit code (for example, you lost your phone or deleted your authenticator app), you will not be able to log in on your own, because Coldout does not offer backup codes yet.

Email support@coldout.ai from the email address on your account. We will verify it is you and help you get back in and reset two-factor authentication.

Table of content:

line background

Learn from the best in our private Slack community.

Join a network of industry leaders and gain exclusive insights, tips, and strategies.

Join community